Terms Of Service

Vending Media Inc. | Effective date: 10/03/2026

These Terms govern purchases of vending equipment and related services from Vending Media Inc. (“we,” “us,” or “our”). By placing an order or electronically accepting these Terms, you agree to them. Your accepted purchase agreement contains additional order-specific conditions and controls if there is a conflict, subject to applicable law.

1. Orders, Delivery & Ownership
Prices, specifications, and estimated delivery dates are confirmed in your order agreement. Delivery estimates are not guaranteed and may be affected by customization, manufacturing, shipping, customs, or circumstances beyond our reasonable control. Tracking is provided once your order ships.

Ownership transfers upon delivery. Standard delivery is curbside or to the nearest accessible point at your delivery address; indoor placement, installation, pallet removal, and delivery to your vending location are excluded. You must coordinate delivery and pay applicable storage, redelivery, and additional freight charges. Storage fees of $50 per day may apply if your lack of response prevents scheduling.

2. Customer Responsibilities
You are responsible for transportation after delivery, storage, installation, operation, restocking, maintenance, safe use, required permits, and regulatory compliance. You must obtain appropriate insurance covering fire, theft, vandalism, and third-party liability.

3. Cancellations & Refunds
You may cancel within seven days of purchase for a refund less an administrative fee equal to 10% of the total sales price. After seven days, payments are non-refundable, except where applicable law requires otherwise. Changes requested after production or customization begins require our approval and may incur additional charges, including a restocking fee of up to 50% of the machine’s purchase price.

Contact us promptly about payment disputes; these Terms do not waive rights available under applicable law.

4. Limited Warranty
Equipment includes a one-year warranty from purchase against defects in covered internal materials and workmanship. Exclusions include payment systems, refrigerator doors, cameras, Android boards, exterior wraps, cosmetic or physical damage, misuse, neglect, accidents, improper installation, unauthorized modifications, and normal wear.

Approved claims receive repair or replacement of the covered component at our discretion. Proof of defect and return of the component may be required. You pay labor, installation, shipping, and related costs. Optional extended coverage is available. Statutory warranty rights remain unaffected.

5. Software & Payment Fees
AI Smart Coolers incur a US$0.10 transaction fee for cloud services and connectivity and typically require 4–10 GB of data monthly. You provide reliable Wi-Fi or mobile data. Payment-processing, activation, and monthly provider fees are disclosed separately before acceptance.

No monthly SaaS fee currently applies; any introduction requires at least 30 days’ written notice.

6. Location Placement
Where included, we provide one indoor location per machine, generally within 45 minutes of your approved address, unless otherwise agreed. You pay location commissions and relocation costs.

One free replacement may be requested after 90 days of unsuccessful operation, subject to the purchase agreement’s cooperation, notice, and eligibility requirements. The agreement also specifies when a US$500 refund or credit is available. Placement does not guarantee traffic, sales, or business results.

7. Optional Advertising Program
Participants authorize us to manage and display advertising. We pay you 50% of net advertising revenue actually received from Geometria, less US$20 per remittance. Payments depend on our receipt of revenue. Independent advertising partners operate separately from Vending Media.

Payout percentages may change with at least 30 days’ notice. You may sell your own advertising, subject to platform requirements.

8. Earnings & Liability
We do not guarantee vending sales, advertising income, profitability, or business performance. To the extent permitted by law, you agree to indemnify Vending Media and its personnel against claims, losses, and reasonable legal costs arising from your handling, operation, or use of the equipment.

9. SMS Messaging — Vending Media SMS Alerts

Program Description
By opting in to Vending Media SMS Alerts, you agree to receive text messages from Vending Media Inc. relating to your inquiry, account updates, appointment confirmations and reminders, promotional messages, onboarding, and other service-related updates.

Cancellation & Opt-Out
You may cancel at any time by texting STOP to the number or short code from which you receive our messages. We will send one confirmation message acknowledging your unsubscribe request. After that confirmation, you will no longer receive messages through this program. To rejoin, opt in again through our website or forms.

Help & Support
Reply HELP for assistance, call 1-800-647-9194, or email info@vendingmedia.us.

Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.

Message Frequency & Charges
Message frequency varies based on your inquiry, account activity, and service needs. Message and data rates may apply to messages sent or received. Contact your wireless provider with questions about your text or data plan.

Privacy
For information about how we handle your personal information, please review our Privacy Policy.

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